Welcome

Based in the beautiful green hills of Buckinghamshire, White Star Medical has provided it's professional services since early 2004. For more about how White Star Medical was started please have a look at White Star Medical History (part of About Page).

White Star Medical delivers first aid training and consultancy in the workplace alongside first aid courses for the public and for those who work with children. All of the courses are taught by qualified first aid trainers with experience both in and out of the classroom. Training includes theoretical and practical aspects with realistic training scenarios that students could find in the real world.

WSM also provides professional first aid and medical event cover teams at small and large public, sporting and corporate events all across the UK. Whether it's a small fete needing two first aiders, a festival needing a medical point and a large medical team or a running event along country roads needing medical points and ambulances on the route they all get the same attention to detail.

First Aid Training

People fall ill or have serious accidents anywhere and at any time. In a matter of moments vital decisions will have to be made, lives could depend on it. Ambulances can be called but take time to arrive; and emergency medical dispatchers will give you advice over the phone, assuming a phone is available. However they can't be there seeing and feeling what you are. When nobody knows what to do odds are things are going to get worse very quickly, panic will set in and situations soon get out of control.

Properly taught first aid can make that vital difference when it really matters, and it can be taught to anyone. Even children as young as five and six can be taught enough about First Aid to make a difference in a medical emergency.

White Star Medical trains First Aiders to HSE requirements for First Aiders at Work (FAW) and has courses for Appointed Persons in the workplace. Consultancy can be given on setting up teams, deployment systems, first aid equipment and running in house realistic first aid training exercises with or without full moulage (casualty make up). Consultancy is now available on implementing the changes that are being made to first aid legislation by the HSE. For those who work with children we offer a 12 hour Emergency Life Support for Children Course.

Outside of the workplace there is a range of first aid courses for the public. Including: the four day (24 hour) Public First Aid course, an Emergency Life Support course, and an Emergency Life Support Course for Children.

Courses (except First Aid at Work) can be adapted to suit specific groups including those in wheelchairs or with mobility issues, children, teenagers or clubs where there's more risk of specific injuries. A bespoke course was recently prepared and run as part of a course given to help adult students with learning difficulties and disabilities (ALDD) in finding employment and develop independence.

For more about First Aid training please see the First Aid training page.

First Aid and Medical Cover at Events

To help calculate suggested staffing level at events, there is a free risk assessment tool available on this website you can use - The CRATE (Computerised Risk Assessment Tool for Events). Alternatively you can request a free, no obligation risk assesment and quote by contacting the office, more details on the contact page.

White Star Medical event cover staff combine their first aid or medical skills with customer service, map reading, radio use and incident management at emergencies. Teams are adaptable, setting up first aid or medical points in varied locations. They've set up in back stage areas at music concerts, muddy fields, town centres, side rooms, beside main roads and even on windy beaches.

Staff carry company photo ID and wear company uniform, unless event organisers want a discreet, covert presence blending in with visitors until they are needed. Mobile medical or first aid teams can operate on foot, be based in ambulances, rapid response vehicles or unmarked vehicles.

At smaller events one of the team will take on the role of link person so event organisers and their staff have a named contact and mobile phone number. At larger or more complex events medical management can be put in place with dedicated “red phones” for emergencies.

In 2007 WSM staff working at events treated over two hundred injured or ill people of all ages, dealt with a small fire incident and helped find a number of missing children. They were also directly responsible for saving four lives.

For more about first aid or medical cover please see the Event Cover page.